Privacy
During your visit to the pages of www.dardana.gr and in order to order products, but also to ensure the possibility of contacting you to inform you about our new products, you may be asked to provide information that concerns you (name , telephone, city, email address, etc.). Any personal data that you declare anywhere on the pages and services of the website of www.dardana.gr, are intended solely to ensure the operation of the respective service and may not be used by any third party, without complying with the provisions of N 2472/97 on the protection against the processing of personal data, as in force from time to time.
The online store www.dardana.gr operates in accordance with applicable Greek and Community legislation and safely keeps your personal data for as long as you are registered in a service of www.dardana.gr.
The personal data you declare in the online store www.dardana.gr are used exclusively by it or companies cooperating with it, in order to support, promote and execute the transaction. The information kept in the file may be disclosed to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legal provisions. The Customer has, within the framework of the legislation on telecommunications confidentiality, the rights of information and objection provided by articles 11 to 13 of Law 2472/1997.
The information we request from you
Personal data: Each visitor can browse the online store www.dardana.gr without giving any personal information. We will need personal data (your e-mail) only when you become a member or place an order for products or if you choose to receive our informative e-mail.
Product purchase information: The necessary information for each transaction is your name, a landline, address (street, city, postal code), shipping address of the order and type of document (receipt, invoice). At the same time, we voluntarily request some information such as a mobile phone number.
Document data: In case we issue an invoice we need the name of the company, TIN. and address of its registered office.
In short, we ask for only as much information as we need so that you can enjoy a unique shopping experience, consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences.
Cookies
In order to be able to offer a personalized service, most large companies use alphanumeric identification files, the so-called cookies. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as www.dardana.gr to operate smoothly and without technical anomalies, to collect multiple user options, to recognize them frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users' computers or to the files stored on them. We use cookies to provide you with information and to process your orders while each time you exit the site they are automatically deleted. None of the cookies on the website are necessary for its operation, you can disable cookies from your browser settings.
Secure Transactions
Www.dardana.gr recognizes the importance of the issue of the security of your personal data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential. The security of the online store www.dardana.gr is achieved with the following methods.
Customer identification
The codes used for your identification are two: the Password and the Personal Security Code, which every time you enter them provide you with absolute security access to your personal information.
You have the opportunity to change your Personal Security Code (password) and your e-mail address (e-mail) as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the online store www.dardana.gr is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest you use not only letters and numbers but also symbols and password creation.
Ensuring the confidentiality of the transfer of your personal data
To ensure the confidentiality of data transfer, we use the SSL-128bit encryption protocol.
Controlled access (Firewall)
Access to the systems of www.dardana.gr (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and information of the company.
Encryption
The system of www.dardana.gr first decrypts the information it receives using the same key (which is predefined at the beginning of your connection to the service) and then processes it. The systems of www.dardana.gr send you information following the same encryption process. Wherever you enter personal data (password, addresses, telephone numbers, credit cards, etc.) there is 128-bit SSL encryption. Encryption is essentially a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.
During the order and if the user / customer has connected with his username and personal code in the online store www.dardana.gr, all communication between your computer and the systems of www.dardana.gr is encrypted using a 128bits key. That is, every time you send information to the system, your browser first encrypts it using a 128-bit key and then sends it to the system.
The system of www.dardana.gr first decrypts the information it receives using the same key (which is predefined at the beginning of your connection to the service) and then processes it. The systems of www.dardana.gr send you information following the same encryption process.
Confidentiality of transactions
Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to www.dardana.gr is confidential and www.dardana.gr has taken all necessary measures to be used only to the extent that it is deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:
- Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.
- www.dardana.gr does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is imposed by a court decision or decision of another public authority.
- In case www.dardana.gr uses third parties to support its systems, it takes care to ensure confidentiality.
- You can request any information kept about you as well as their correction in case you can document the existence of an error.
- For your own safety, you should also treat all information provided through the service as confidential and confidential and do not make any disclosure to third parties.